Need help with massive hair damage due to Matrix Opti Smooth?

I got my hair straightened 2 weeks ago by a hair academy. They convinced me they were equipped to doing this. Matrix Opti Smooth permanent starightening was the product they used. Now, hair is burnt at scalp and breaking from the top. It looks bent and I am so devastated. I cannot combt and the mere touch leaves strands all over the place... Anyone have the same issue? What did you do minimize the damage? is it all going to fall off? I already have a spot the side of a quarter with no hair. I am very upset....

Need help with massive hair damage due to Matrix Opti Smooth?

First of all...go straight back to the school and ask for an instructor, tell her what you had done and when, then tell her what problems you are having and what she would recommend be done about it. Sadly, the truth is your hair has been chemically damaged (severely) to the point of breakage. It is not the fault of the product...either your hair was not in good condition when you went in or the product was used improperly. Oftentimes, hair damage is not "visible" to the untrained eye. Was your hair hi-lighted or bleached or over processed in any way before this product was applied? If so the damage was the underlying problem and this chemical process was the last straw for your hair. We can only push our hair so far and finally it will crash chemical wise. My suggestion to you in the meantime is: shampoo as little as possible, gently comb with a large toothed comb, air dry, and most of all DO NOT use any hot tools on it. Lastly, plan on getting a good haircut. Good luck honey.

P.S. do not massage your scalp...no vigorous anything.

Need help with massive hair damage due to Matrix Opti Smooth?

Since your hair is falling out it will most likely continue to fall out. A hairdresser will tell you they can give you "special" treatments but that's not true. You just have to wait until your new hair grows in.

I'm assuming you're Caucasion. Why don't you just buy a straightening comb or a flat iron. It does less damage to your hair.

Need help with massive hair damage due to Matrix Opti Smooth?

Sue the idiot academy and go see a real hair dresser and they should be able to help you.

Need help with massive hair damage due to Matrix Opti Smooth?

Sorry for your misfortune, unfortunately your hair will continue to break and yes you could loose your hair. In the meantime try to us a reconstructor product such as Nexus Keraphix; leave this product on your hair for at least 5 minutes. Then massage your scalp and gently rinse your hair with tepid water, leaving a small amount of the product in your hair may help. I have color treated hair and I use the conditioner on a regular routine. There is also a product that you leave in Matrix essentials instacure.